Quick Links: UPDATED: Step-by-Step Guide for Calculating CAHPS Hospice Survey Top-, Middle-, and Bottom-Box Scores | UPDATED: Case-Mix Adjustment Methods for CAHPS Hospice Survey Measures | UPDATED: CAHPS Hospice Survey Response Rate | Previous Case-Mix Adjustment Methods for CAHPS Hospice Survey Measures | Podcast for Hospices: Adjustments to Survey Data for Public Reporting | Podcast for Hospices: Public Reporting of CAHPS Hospice Survey Scores
Click here to view or download the document that summarizes the steps that the Centers for Medicare & Medicaid Services (CMS) uses to calculate CAHPS Hospice Survey top-, middle-, and bottom-box measure scores, including adjustments for mode of survey administration and case mix.
The Case-Mix Adjustment document has been updated with a description of refinements to the CMA model that went into effect for data from 2Q 2017, as well as updated coefficients and means for the May 2018 Public Reporting (Q3 2015 – Q2 2017) of CAHPS Hospice Survey results.
Click here to view or download the document that will permit a survey vendor or hospice to closely approximate the effect of case-mix adjustment on CAHPS Hospice Survey results.
The CAHPS Hospice Survey response rate for the upcoming public reporting period, third quarter of 2015 through the second quarter of 2017 (7/1/2015 through 6/30/2017), is 33%, which is unchanged from the current public reporting period, second quarter of 2015 through the first quarter of 2017 (4/1/2015 through 3/31/2017).
For details regarding the formula that CMS uses to calculate the survey response rate, please see the CAHPS Hospice Survey Quality Assurance Guidelines, Version 4.0, available at: http://www.hospicecahpssurvey.org/en/quality-assurance-guidelines/
Previous Case-Mix Adjustment Methods for CAHPS Hospice Survey Measures (03/01/2018)
Click here to view the Case-Mix Adjustments for cases from Q2 2015 - Q1 2017
Click here to view the Case-Mix Adjustments for cases from Q2 2015 - Q1 2016
This podcast provides additional information about the case-mix and mode adjustments.
This podcast discusses public reporting of CAHPS Hospice Survey Scores, including an overview of the process, how to interpret your scores, and how to request CMS review of your scores.
This page was last modified on 03/12/2018