All hospices and approved survey vendors must have user account information and be granted access to the CAHPS Hospice Survey Data Warehouse. The CAHPS Hospice Survey Data Warehouse is maintained by the RAND Corporation. 

Survey vendors require access to the CAHPS Hospice Survey Data Warehouse in order to submit data files in accordance with the requirements of the survey file layouts by the data submission deadlines. The survey vendor will be able to review the CAHPS Hospice Survey Data Submission Reports and confirm successful upload of contracted hospices’ data files to the CAHPS Hospice Survey Data Warehouse.

Hospices must also have a user account in order to monitor data submission activities. The hospice will be able to review data submission reports to ensure that their survey vendor has submitted data on time and without data problems.

Organizations completing the CAHPS Hospice Survey Data Warehouse Access Form must provide contact information for two individuals that will be granted access to the CAHPS Hospice Survey Data Warehouse. These individuals will be designated as the Data Administrator and the Back-up Data Administrator. Complete contact information is required to authorize a user account. 

Your form must be received one calendar quarter (90 days) prior to the first time data will be submitted to the CAHPS Hospice Survey Data Warehouse.

Please note: By submitting a new form, your organization is indicating a change to its Data Administrator and/or Back-up Data Administrator. Administrators listed on prior Data Warehouse Access Forms will no longer have access to the Data Warehouse.

Click here to download the CAHPS Hospice Survey Data Warehouse Access Form. Please type in the required fields to complete the form, save the completed form, and submit the completed CAHPS Hospice Survey Data Warehouse Access Form as an email attachment to CAHPShospicetechsupport@rand.org.

The completed form may also be submitted by mail or Fedex to:

RAND Corporation, CAHPS Hospice Survey
ATTN: Survey Research Group - Data Reduction
1776 Main Street
Santa Monica, CA 90401

Please note: The same form is used by approved survey vendors and hospices.