QAG V11.0 Survey Materials


CAHPS Hospice Survey Instruments posted below have been approved by OMB. To view or download a PDF version of the survey, click on the links below.

 

English Survey Materials

Click here to view or download the Interviewing Guidelines Telephone
Click here to view or download the FAQ
Click here to view or download the Examples of Supplemental Questions
Click here to view or download the Informational Flyer 
Click here to view or download the Prenotification Letter 
Click here to view or download the Mail Survey Materials (January 2025)
Click here to view or download the Telephone Script 
Click here to view or download the Web Survey Materials (Janauary 2025)

Spanish Survey Materials

Click here to view or download the Interviewing Guidelines Telephone
Click here to view or download the FAQ
Click here to view or download the Examples of Supplemental Questions
Click here to view or download the Informational Flyer 
Click here to view or download the Prenotification Letter 
Click here to view or download the Mail Survey Materials 
Click here to view or download the Telephone Script 
Click here to view or download the Web Survey Materials 

 

 

CAHPS Hospice Survey mail materials are available in English, Spanish, Traditional Chinese, Simplified Chinese, Russian, Portuguese, Vietnamese, Polish, and Korean. There are three response options for each mail survey (square, oval, and circle). The cover letters for the initial and follow-up mailing along with the OMB Paperwork Reduction Act Language are provided in each translation.

CAHPS Hospice Survey Telephone Scripts are available in English, Spanish, and Russian.

[ View V10.0 Survey Materials ]