CAHPS® Hospice Survey

What's New
     

Quick Links: FOLLOW-UP: CAHPS Hospice Survey Data Submission Deadline Approaching | ADDED: New Informational Podcast Now Available | Technical Corrections and Clarifications to the CAHPS Hospice Survey Quality Assurance Guidelines V3.0 has been Released | UPDATED: "Consent to Share Responses" Supplemental Question Text | CY 2017 CAHPS Hospice Survey Participation Exemption for Size Form Now Available | UPDATED: CAHPS Hospice Survey Fact Sheet 


FOLLOW-UP: CAHPS Hospice Survey Data Submission Deadline Approaching (04/21/2017)

The data submission deadline for patients that passed away in October, November and December 2016 (Quarter 4 2016) is May 10, 2017. Survey vendors are responsible for successfully submitting files by 11:59 PM Eastern Time on May 10, 2017. Please make sure to allow adequate time to submit data in case resubmissions are necessary.

A series of edit checks will be applied to successfully submitted files. All files that are able to be decrypted will receive reports containing the results of these edit checks. Survey vendors and hospices will receive an email indicating CAHPS Hospice Survey Data Submission Reports are available for viewing in their respective folders in the CAHPS Hospice Survey Data Warehouse. Reports will be posted by 5:00 PM Eastern Time on the next business day after submission by the survey vendor.

Should you encounter any data submission issues, please contact the CAHPS Hospice Survey Data Coordination Team at cahpshospicetechsupport@rand.org.

In addition, hospices must have a CAHPS Hospice Survey Vendor Authorization Form on file with the RAND Corporation in order for the survey vendor to submit data on behalf of the hospice. Contact the CAHPS Hospice Survey Project Team (hospicecahpssurvey@HCQIS.org) immediately if your organization has not already submitted the CAHPS Hospice Survey Vendor Authorization Form.


ADDED: New Informational Podcast Now Available (03/21/2017)

The CAHPS Hospice Survey Project Team has added an additional podcast related to understanding various components of CAHPS Hospice Survey protocols. Currently, there are nine podcasts available containing helpful information, including one new podcast related to the participation exemption for newness and size. To view the CAHPS Hospice Survey: Podcasts for Hospices series, click on the left hand Information for Hospices navigation button and then select the Podcasts for Hospices navigation button at the top of the page.


Technical Corrections and Clarifications to the CAHPS Hospice Survey Quality Assurance Guidelines V3.0 has been Released (01/30/2017)

Following the release of the CAHPS Hospice Survey Quality Assurance Guidelines V3.0, it has been determined that specific content items require correction, addition and/or further clarification. These items include:

      1) Additional guidance related to survey vendor analysis of CAHPS Hospice Survey data; and

      2) Updated text for the “Consent to Share Responses” supplemental question for telephone administration of the CAHPS Hospice Survey.

To view or download the Technical Corrections and Clarifications document, please click here or on the left hand Quality Assurance Guidelines navigation button.


UPDATED: "Consent to Share Responses" Supplemental Question Text (01/30/2017)

The “Consent to Share Responses” supplemental question text has been revised for telephone administration of the CAHPS Hospice Survey. The answer options have been revised to “Yes” or “No.” The answer options for mail surveys remain unchanged.

To view or download the full text of the updated “Consent to Share Reponses” supplemental question for the CAHPS Hospice Survey, please click on the left hand Survey Instruments navigation button.


CY 2017 CAHPS Hospice Survey Participation Exemption for Size Form Now Available (01/03/2017)

The Participation Exemption for Size Form is now available. For the calendar year (CY) 2017 data collection period, Medicare-certified hospices that have served fewer than 50 survey-eligible decedents/caregivers in CY 2016 (January 1, 2016 through December 31, 2016) can apply for an exemption from CAHPS Hospice Survey CY 2017 data collection and reporting requirements. The Participation Exemption for Size Form will be available to complete on the CAHPS Hospice Survey Web site (www.hospicecahpssurvey.org) until December 31, 2017. To complete the Participation Exemption for Size Form, please click on the left hand Participation Exemption for Size navigation button.


UPDATED: CAHPS Hospice Survey Fact Sheet (01/03/2017)

The CAHPS Hospice Survey Fact Sheet contains an overview of the CAHPS Hospice Survey program, information regarding the CAHPS Hospice Survey measures and information for survey vendor participation. This document has been updated to accompany the recent release of the CAHPS Hospice Survey Quality Assurance Guidelines V3.0 and the Korean and Polish translations. To view or download a copy of the CAHPS Hospice Survey Fact Sheet, please click here or on the left hand Home Page navigation button.


This page was last modified on 04/21/2017