CAHPS® Hospice Survey

What's New
     

Quick Links: FOLLOW-UP: CAHPS Hospice Survey Data Submission Deadline Approaching | CAHPS Hospice Survey Participation Form for Survey Vendors Submission Deadline has Passed | UPDATED: Traditional and Simplified CAHPS Hospice Survey Mail Materials | UPDATED: Technical Corrections and Clarifications to the CAHPS Hospice Survey Quality Assurance Guidelines V3.0 Document | REMINDER: Participation Exemption for Size Form Available | Fiscal Year 2018 Hospice Proposed Rule Released


FOLLOW-UP: CAHPS Hospice Survey Data Submission Deadline Approaching (07/18/2017)

The data submission deadline for patients that passed away in January, February and March 2017 (Quarter 1 2017) is August 9, 2017. The XML File Specification Version 3.1 must be used for the upcoming data submission. To view or download the XML File Specification Version 3.1, please click on the left hand Technical Specifications navigation button.

Survey vendors are responsible for successfully submitting files by 11:59 PM Eastern Time on August 9, 2017. Please make sure to allow adequate time to submit data in case resubmissions are necessary.

A series of edit checks will be applied to successfully submitted files. All files that are able to be decrypted will receive reports containing the results of these edit checks. Survey vendors and hospices will receive an email indicating CAHPS Hospice Survey Data Submission Reports are available for viewing in their respective folders in the CAHPS Hospice Survey Data Warehouse. Reports will be posted by 5:00 PM Eastern Time on the next business day after submission by the survey vendor.

Should you encounter any data submission issues, please contact the CAHPS Hospice Survey Data Coordination Team at cahpshospicetechsupport@rand.org.

In addition, hospices must have a CAHPS Hospice Survey Vendor Authorization Form on file with the RAND Corporation in order for the survey vendor to submit data on behalf of the hospice. Contact the CAHPS Hospice Survey Project Team (hospicecahpssurvey@HCQIS.org) immediately if your organization has not already submitted the CAHPS Hospice Survey Vendor Authorization Form.


CAHPS Hospice Survey Participation Form for Survey Vendors Submission Deadline has Passed (06/05/2017)

The submission deadline for the CAHPS Hospice Survey Participation Form for Survey Vendors has passed. This form was available on the Participation Form page of the CAHPS Hospice Survey Web site (www.hospicecahpssurvey.org) from May 15, 2017 through 5:00 PM Eastern Time on June 5, 2017.

The CAHPS Hospice Survey Project Team is no longer accepting requests from survey vendors for consideration of approval to administer the CAHPS Hospice Survey for calendar year 2018.


UPDATED: Traditional and Simplified CAHPS Hospice Survey Mail Materials (05/26/2017)

The CAHPS Hospice Survey Project Team has released updated versions of the CAHPS Hospice Survey mail materials in Traditional and Simplified Chinese. Based on feedback from hospices serving Chinese speaking patients and caregivers, as well as cognitive interviews with native Chinese speakers, the CAHPS Hospice Survey Project Team has made minor revisions throughout both translations (including questionnaires and cover letters). Please note, the OMB Paperwork Reduction Act text and the Consent to Share Responses supplemental question text have not changed. These updated materials must be implemented for survey administration beginning with July 2017 decedents (caregiver contact beginning October 2017).

CMS strongly encourages hospices with a significant caregiver population that speak Chinese to offer the CAHPS Hospice Survey in Traditional and/or Simplified Chinese.

To view or download the CAHPS Hospice Survey mail materials in Traditional and/or Simplified Chinese, please click on the left hand Survey Instruments navigation button.


UPDATED: Technical Corrections and Clarifications to the CAHPS Hospice Survey Quality Assurance Guidelines V3.0 Document (05/26/2017)

The CAHPS Hospice Survey technical corrections and clarifications to the CAHPS Hospice Survey Quality Assurance Guidelines V3.0 document has been updated. This document may be accessed by clicking here or by clicking on the left hand Quality Assurance Guidelines navigation button.


REMINDER: Participation Exemption for Size Form Available (05/26/2017)

As a reminder, the Participation Exemption for Size Form for the calendar year (CY) 2017 CAHPS Hospice Survey data collection and reporting requirements is available to complete and submit on the CAHPS Hospice Survey Web site (www.hospicecahpssurvey.org). Hospices that served fewer than 50 survey-eligible decedents/caregivers in CY 2016 (January 1, 2016 through December 31, 2016 [or from assignment of CCN]) can apply for an exemption from participation in the CAHPS Hospice Survey for CY 2017. The Participation Exemption for Size Form will be available to complete and submit online until December 31, 2017.

Please note, exemptions on the basis of size are active for one year only. If a hospice continues to meet the eligibility requirements for this exemption in subsequent years, the organization will need to again request the exemption.

If a hospice has questions regarding the Participation Exemption for Size process or how to complete the Participation Exemption for Size Form, please contact the CAHPS Hospice Survey Project Team: hospicecahpssurvey@HCQIS.org or 1-844-472-4621.

To view or complete the Participation Exemption for Size Form, please click on the left hand Participation Exemption for Size navigation button.


Fiscal Year 2018 Hospice Proposed Rule Released (05/04/2017)

The Centers for Medicare & Medicaid Services (CMS) released the proposed rule for the fiscal year (FY) 2018 Hospice Wage Index and Payment Rate Update and Hospice Quality Reporting Requirements on May 3, 2017. The FY 2018 hospice proposed rule can be accessed by clicking here: https://www.federalregister.gov/documents/2017/05/03/2017-08563/medicare-program-fy-2018-hospice-wage-index-and-payment-rate-update-and-hospice-quality-reporting.


This page was last modified on 07/18/2017