CAHPS® Hospice Survey

What's New
     

Quick Links: CAHPS Hospice Survey Participation Form for Survey Vendors Now Available | CAHPS Hospice Survey Quarter 4 2016 Data Submission has Closed | Fiscal Year 2018 Hospice Proposed Rule Released | UPDATED: Minimum Business Requirements to Administer the CAHPS Hospice Survey | ADDED: New Informational Podcast Now Available


CAHPS Hospice Survey Participation Form for Survey Vendors Now Available (05/15/2017)

The CAHPS Hospice Survey Participation Form for Survey Vendors will be available beginning May 15, 2017 through 5:00 PM Eastern Time on June 5, 2017. Survey vendors requesting consideration to administer the CAHPS Hospice Survey must meet ALL of the Survey Vendor Minimum Business Requirements at the time the CAHPS Hospice Survey Participation Form for Survey Vendors is submitted to the CAHPS Hospice Survey Project Team.

It is not necessary for approved CAHPS Hospice Survey vendors with contracted hospice clients to complete and submit a Participation Form, unless the organization would like to apply for an additional mode of survey administration.

To complete and submit the CAHPS Hospice Survey Participation Form for Survey Vendors, please click on the left hand Participation Form navigation button.


CAHPS Hospice Survey Quarter 4 2016 Data Submission has Closed (05/12/2017)

The May 10, 2017 CAHPS Hospice Survey data submission deadline for Quarter 4 2016 decedents (patient deaths in October, November and December 2016) has passed. No new data can be submitted.

A series of edit checks is applied to successfully submitted files. All files that are able to be decrypted receive reports containing the results of these edit checks. Survey vendors and hospices receive an email indicating CAHPS Hospice Survey Data Submission Reports are available for viewing in their respective folders in the CAHPS Hospice Survey Data Warehouse. Reports are posted by 5:00 PM Eastern Time on the next business day after submission by the survey vendor.


Fiscal Year 2018 Hospice Proposed Rule Released (05/04/2017)

The Centers for Medicare & Medicaid Services (CMS) released the proposed rule for the fiscal year (FY) 2018 Hospice Wage Index and Payment Rate Update and Hospice Quality Reporting Requirements on May 3, 2017. The FY 2018 hospice proposed rule can be accessed by clicking here: https://www.federalregister.gov/documents/2017/05/03/2017-08563/medicare-program-fy-2018-hospice-wage-index-and-payment-rate-update-and-hospice-quality-reporting.


UPDATED: Minimum Business Requirements to Administer the CAHPS Hospice Survey (04/28/2017)

To administer the CAHPS Hospice Survey, organizations must meet all of the CAHPS Hospice Survey Minimum Business Requirements. In addition, subcontractors and any other organizations performing major CAHPS Hospice Survey administration functions (e.g., mail/telephone operations) must also meet all of the CAHPS Hospice Survey Minimum Business Requirements that pertain to that role. Organizations requesting consideration for approval to administer the CAHPS Hospice Survey must meet all of the posted CAHPS Hospice Survey Minimum Business Requirements at the time the CAHPS Hospice Survey Participation Form is received (a subcontractor’s or other organization’s survey administration experience does not substitute for a survey vendor’s).

We anticipate that the CAHPS Hospice Survey Participation Form will become available in the next month. Please note, survey vendors that are currently approved to administer the CAHPS Hospice Survey are not required to submit a CAHPS Hospice Survey Participation Form (unless the survey vendor does not have any contracted hospice clients and it has been two years since the survey vendor received approval to administer the CAHPS Hospice Survey).

For more information regarding the CAHPS Hospice Survey Minimum Business Requirements, please click here or on the left hand Minimum Business Requirements navigation button.


ADDED: New Informational Podcast Now Available (03/21/2017)

The CAHPS Hospice Survey Project Team has added an additional podcast related to understanding various components of CAHPS Hospice Survey protocols. Currently, there are nine podcasts available containing helpful information, including one new podcast related to the participation exemption for newness and size. To view the CAHPS Hospice Survey: Podcasts for Hospices series, click on the left hand Information for Hospices navigation button and then select the Podcasts for Hospices navigation button at the top of the page.


This page was last modified on 05/15/2017