This section describes the public reporting of CAHPS Hospice Survey results on the Care Compare tool on Medicare.gov (https://www.medicare.gov/care-compare/). All currently active hospices are listed on the Care Compare tool and in the accompanying downloadable database.
CAHPS Hospice Survey measure scores are calculated across eight rolling quarters and are published quarterly for all hospices with 30 or more completed surveys over the reporting period. Information describing the calculation of CAHPS Hospice Survey scores, including case-mix adjustment, is available here.
Reporting Periods (Dates of Death) |
Provider Preview Period |
Care Compare Tool Refresh Dates |
Q4 2022 – Q3 2024 |
May/June 2025 | August 2025 |
Q1 2023 – Q4 2024 | August/September 2025 |
November 2025 |
Q2 2023 – Q1 2025 | November/December 2025 |
February 2026 |
Q3 2023 – Q2 2025 | February/March 2026 |
May 2026 |
A CAHPS Hospice Survey Summary Star Rating, called the Family Caregiver Survey Rating, is publicly reported for all hospices with 75 or more completed surveys over the reporting period. Star Ratings are updated every other quarter. Information describing the calculation of CAHPS Hospice Survey Star Ratings is available here.
Only CAHPS Hospice Survey measure scores calculated by CMS are official results. This section provides the information necessary for survey vendors and hospices to closely replicate scores calculated by CMS.
This section provides information regarding the methods used to calculate CAHPS Hospice Survey Star Ratings.