What's New


CAHPS Hospice Survey 2023 Participation Form for Survey Vendors is Now Closed (posted 05/31/2023)

The submission deadline for the CAHPS Hospice Survey Participation Form for Survey Vendors has passed. This form was available beginning May 10, 2023 through 5:00 PM Eastern Time on May 31, 2023.

The CAHPS Hospice Survey Project Team is no longer accepting requests from survey vendors for consideration of approval to administer the CAHPS Hospice Survey for calendar year 2023.


UPDATED: CAHPS Hospice Survey Response Rate (posted on 05/18/2023)

The CAHPS Hospice Survey response rate for the Quarter 4 2020 – Quarter 3 2022 public reporting period is available here.


UPDATED: Case-Mix Adjustment Methods for CAHPS Hospice Survey Measures Document Posted (posted on 05/18/2023)

Click here to view or download the document that describes how a survey vendor or hospice can closely approximate the effect of case-mix adjustment on CAHPS Hospice Survey results using publicly reported adjustors and national means.

Click here to download adjustors and means for the Quarter 4 2020 – Quarter 3 2022 public reporting period.


UPDATED: CAHPS Hospice Survey State Scores Posted (posted on 05/18/2023)

Average CAHPS Hospice Survey measure scores for each state for the Quarter 4 2020 – Quarter 3 2022 public reporting period are available here.


UPDATED: CAHPS Hospice Survey National Percentiles Posted (posted on 05/18/2023)

National percentiles of hospice performance on CAHPS Hospice Survey measures for the Quarter 4 2020 – Quarter 3 2022 public reporting period are available here.


UPDATED: CAHPS Hospice Survey Star Ratings Posted (posted on 5/18/2023)

The Technical Notes for Star Ratings and the national and state distributions of Family Caregiver Survey Ratings Summary Stars for the August and November 2023 Reporting Periods (Quarter 4 2020 – Quarter 3 2022) are available here


CY 2023 Participation Exemption for Size Form Now Available (posted on 05/10/2023)

The Participation Exemption for Size Form for the calendar year (CY) 2023 CAHPS Hospice Survey data collection and reporting requirements is available to complete and submit on the CAHPS Hospice Survey Web site (www.hospicecahpssurvey.org). Hospices that served fewer than 50 survey-eligible decedents/caregivers in CY 2022 (January 1, 2022 through December 31, 2022 [or from assignment of CCN]) can apply for an exemption from participation in the CAHPS Hospice Survey for CY 2023.

To view or complete the 2023 Participation Exemption for Size Form, please click here. The Participation Exemption for Size Form will be available to complete and submit online until December 31, 2023.

Please note, exemptions on the basis of size are active for one year only. If a hospice continues to meet the eligibility requirements for this exemption in subsequent years, the organization will need to again request the exemption.

If a hospice has questions regarding the Participation Exemption for Size process or how to complete the Participation Exemption for Size Form, please contact the CAHPS Hospice Survey Project Team: hospicecahpssurvey@hsag.com or 1-844-472-4621.

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Fiscal Year 2024 Hospice Proposed Rule Released (posted on 04/19/2023)

CMS has issued a proposed rule to update the Medicare hospice wage index, Medicare hospice payment rates and cap amount for Fiscal Year (FY) 2024. The proposed rule has been published and is available at Federal Register FY 2024 Proposed Hospice Rule . Public comments on the proposal will be accepted until May 30, 2023. A Fact Sheet summarizing the proposed rule is available here.

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CAHPS Hospice Survey Data Hospices Must Provide to their Survey Vendor (Spanish) Podcast is Available (posted on 3/24/2023)

The CAHPS Hospice Survey Project Team has developed a Spanish lanuage podcast for Data Hospices Must Provide to their Survey Vendor. The podcast and transcript are available on the Podcast tile on the Home Page or in the Information for Hospices dropdown.

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CAHPS Hospice Survey Star Ratings Podcast is Available (posted on 3/24/2023)

The CAHPS Hospice Survey Project Team has developed a podcast for Star Ratings. The podcast and transcript are available on the Podcast tile on the Home Page or in the Information for Hospices dropdown.

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This page was last modified on 05/31/2023.