REMINDER: CAHPS Hospice Survey Data Submission Deadline Approaching (posted 10/13/2026)
The data submission deadline for patients that passed away in April, May, and June (Quarter 2 2026) is November 11, 2026. Survey vendors are responsible for successfully submitting files by 8:00 PM Eastern Time on November 11, 2026. Please make sure to allow adequate time to submit data in case resubmissions are necessary.
A series of edit checks will be applied to successfully submitted files. All files that are able to be decrypted will receive reports containing the results of these edit checks. Survey vendors and hospices will receive an email indicating CAHPS Hospice Survey Data Submission Reports are available for viewing in their respective folders in the CAHPS Hospice Survey Data Warehouse. Reports will be posted by 5:00 PM Eastern Time on the next business day after submission by the survey vendor.
Should you encounter any data submission issues, please contact the CAHPS Hospice Survey Data Coordination Team at cahpshospicetechsupport@rand.org.
In addition, hospices must have a CAHPS Hospice Survey Vendor Authorization Form on file with the RAND Corporation in order for the survey vendor to submit data on behalf of the hospice. Contact the CAHPS Hospice Survey Project Team (hospicecahpssurvey@hsag.com) immediately if your organization has not already submitted the CAHPS Hospice Survey Vendor Authorization Form.
CAHPS Hospice Survey Attestation Statement Now Available (posted on 10/13/2026)
CAHPS Hospice Survey vendors approved to administer the CAHPS Hospice Survey must submit an updated CAHPS Hospice Survey Attestation Statement. Please click here to view and print the CAHPS Hospice Survey Attestation Statement Form. The executed form must be submitted to the CAHPS Hospice Survey Project Team via hospicecahpssurvey@hsag.com or by the SAFE application by Friday, December 4, 2026.
CAHPS Hospice Survey Training Materials are Now Available (posted 09/24/2026)
To view or download the agenda or PowerPoint slides for the October 1, 2026 CAHPS Hospice Survey Vendor Training session, please click here.
CAHPS Hospice Survey Quality Assurance Guidelines Version 13.0 is Now Available (posted 09/18/2026)
The CAHPS Hospice Survey administration protocols are contained in the CAHPS Hospice Survey Quality Assurance Guidelines Version 13.0 (QAG V13.0). To view or download the QAG V13.0, please click here.
UPDATED: CAHPS Hospice Survey Response Rate (posted on 08/14/2026)
The CAHPS Hospice Survey response rate for the Quarter 1 2024 – Quarter 4 2025 public reporting period is available here.
UPDATED: Case-Mix Adjustment Methods for CAHPS Hospice Survey Measures Document Posted (posted on 08/14/2026)
Click here to view or download the document that describes how a survey vendor or hospice can closely approximate the effect of case-mix adjustment on CAHPS Hospice Survey results using publicly reported adjustors and national means.
Click here to download adjustors and means for the Quarter 1 2024 – Quarter 4 2025 public reporting period.
UPDATED: CAHPS Hospice Survey State Scores Posted (posted on 08/14/2026)
Average CAHPS Hospice Survey measure scores for each state for the Quarter 1 2024 – Quarter 4 2025 public reporting period are available here.
UPDATED: CAHPS Hospice Survey National Percentiles Posted (posted on 08/14/2026)
National percentiles of hospice performance on CAHPS Hospice Survey measures for the Quarter 1 2024 – Quarter 4 2025 public reporting period are available here.
REMINDER: CY 2026 Participation Exemption for Size Form Available (posted 07/15/2026)
The Participation Exemption for Size Form for the calendar year (CY) 2026 CAHPS Hospice Survey data collection and reporting requirements is available to complete and submit on the CAHPS Hospice Survey Website (www.hospicecahpssurvey.org). Hospices that served fewer than 50 survey-eligible decedents/caregivers in CY 2025 (January 1, 2025 through December 31, 2025 [or from assignment of CCN]) can apply for an exemption from participation in the CAHPS Hospice Survey for CY 2026.
To view or complete the 2026 Participation Exemption for Size Form, please click here. The Participation Exemption for Size Form will be available to complete and submit online until December 31, 2026.
Please note, exemptions on the basis of size are active for one year only. If a hospice continues to meet the eligibility requirements for this exemption in subsequent years, the organization will need to again request the exemption.
If a hospice has questions regarding the Participation Exemption for Size process or how to complete the Participation Exemption for Size Form, please contact the CAHPS Hospice Survey Project Team: hospicecahpssurvey@hsag.com or 1-844-472-4621.
UPDATED: CAHPS Hospice Survey Star Ratings Posted (posted on 05/20/2026)
The Technical Notes for Star Ratings and the national and state distributions of Family Caregiver Survey Ratings Summary Stars for the August November 2026 Reporting Periods (Quarter 4 2023 – Quarter 3 2025) are available here.
UPDATED: CAHPS Hospice Survey Podcasts (posted on 04/29/2026)
The CAHPS Hospice Survey Project Team has updated the following podcasts:
And developed the following new podcast:
The podcasts and transcripts are available on the Podcast tile on the Home Page or in the Information for Hospices dropdown.
This page was last modified on 10/13/2026.