2023 CAHPS Hospice Survey Training Registration Now Closed (08/24/2023)
The training registration for the Introduction to CAHPS Hospice Training self-training and the September 28, 2023 CAHPS Hospice Survey Update Training has closed. At this time, no additional registrants will be accepted.
A link to the “Introduction to CAHPS Hospice Survey Training” page will be sent to registered organizations the week prior to training. The link and page will only be available Monday, September 18 through Thursday, September 21, 2023. The training page will provide access to the slides, agenda, and Attestation Form.
One week prior to the CAHPS Hospice Survey Update Training session, the contact person for your organization, who was identified on your Training Registration Form, will receive an email containing the telephone dial-in, Webinar information, and passcode for the training session.
The final agenda and the presentation slides will be posted approximately one week before the training. Please continue to monitor the CAHPS Hospice Survey Website for updates.
Fiscal Year 2024 Hospice Final Rule (posted 08/17/2023)
On August 2, 2023, CMS issued a final rule to update the Medicare hospice wage index, Medicare hospice payment rates and cap amount for Fiscal Year (FY) 2024. For more information, please visit Federal Register FY 2024 Final Hospice Rule. A Fact Sheet summarizing the final rule is available here.
UPDATED: CAHPS Hospice Survey Response Rate (posted on 08/17/2023)
The CAHPS Hospice Survey response rate for the Quarter 1 2021 – Quarter 4 2022 public reporting period is available here.
UPDATED: Case-Mix Adjustment Methods for CAHPS Hospice Survey Measures Document Posted (posted on 08/17/2023)
Click here to view or download the document that describes how a survey vendor or hospice can closely approximate the effect of case-mix adjustment on CAHPS Hospice Survey results using publicly reported adjustors and national means.
Click here to download adjustors and means for the Quarter 1 2021 – Quarter 4 2022 public reporting period.
UPDATED: CAHPS Hospice Survey State Scores Posted (posted on 08/17/2023)
Average CAHPS Hospice Survey measure scores for each state for the Quarter 1 2021 – Quarter 4 2022 public reporting period are available here.
UPDATED: CAHPS Hospice Survey National Percentiles Posted (posted on 08/17/2023)
National percentiles of hospice performance on CAHPS Hospice Survey measures for the Quarter 1 2021 – Quarter 4 2022 public reporting period are available here.
UPDATED: CAHPS Hospice Survey Star Ratings Posted (posted on 5/18/2023)
The Technical Notes for Star Ratings and the national and state distributions of Family Caregiver Survey Ratings Summary Stars for the August and November 2023 Reporting Periods (Quarter 4 2020 – Quarter 3 2022) are available here.
CY 2023 Participation Exemption for Size Form Now Available (posted on 05/10/2023)
The Participation Exemption for Size Form for the calendar year (CY) 2023 CAHPS Hospice Survey data collection and reporting requirements is available to complete and submit on the CAHPS Hospice Survey Web site (www.hospicecahpssurvey.org). Hospices that served fewer than 50 survey-eligible decedents/caregivers in CY 2022 (January 1, 2022 through December 31, 2022 [or from assignment of CCN]) can apply for an exemption from participation in the CAHPS Hospice Survey for CY 2023.
To view or complete the 2023 Participation Exemption for Size Form, please click here. The Participation Exemption for Size Form will be available to complete and submit online until December 31, 2023.
Please note, exemptions on the basis of size are active for one year only. If a hospice continues to meet the eligibility requirements for this exemption in subsequent years, the organization will need to again request the exemption.
If a hospice has questions regarding the Participation Exemption for Size process or how to complete the Participation Exemption for Size Form, please contact the CAHPS Hospice Survey Project Team: hospicecahpssurvey@hsag.com or 1-844-472-4621.
CAHPS Hospice Survey Data Hospices Must Provide to their Survey Vendor (Spanish) Podcast is Available (posted on 3/24/2023)
The CAHPS Hospice Survey Project Team has developed a Spanish lanuage podcast for Data Hospices Must Provide to their Survey Vendor. The podcast and transcript are available on the Podcast tile on the Home Page or in the Information for Hospices dropdown.
CAHPS Hospice Survey Star Ratings Podcast is Available (posted on 3/24/2023)
The CAHPS Hospice Survey Project Team has developed a podcast for Star Ratings. The podcast and transcript are available on the Podcast tile on the Home Page or in the Information for Hospices dropdown.
This page was last modified on 08/24/2023.