Information for Vendors


This section contains resources for Survey Vendors to administer the CAHPS Hospice Survey.

Survey vendors must format their data submissions to the CAHPS Hospice Survey Data Warehouse following the CAHPS Hospice Survey XML File Specifications. 

[View File Specifications]

 

This section contains links to the forms that survey vendors must use if they need to report discrepancies in following standard CAHPS Hospice Survey protocols, request exceptions for certain variations from protocols, obtain data warehouse access, apply for approval for participation (during the participation period in early spring), and register for training (in mid-summer).

[View Exception Request Form]

[View Discrepancy Report Form]

[View Data Warehouse Access Form]

[View Survey Vendor Participation Form]

[View Training Registration Form]

The training materials (agendas and training slides) for the October 10, 2024 CAHPS Hospice Survey Vendor Training session are available.

[View Training Materials]

The submission deadline for the CAHPS Hospice Survey Participation Form for Survey Vendors has passed. This form was available beginning May 08, 2024 through 5:00 PM Eastern Time on May 29, 2024.

The CAHPS Hospice Survey Project Team is no longer accepting requests from survey vendors for consideration of approval to administer the CAHPS Hospice Survey for calendar year 2024.

Survey vendors requesting consideration to administer the CAHPS Hospice Survey must meet ALL of the Survey Vendor Minimum Business Requirements at the time the CAHPS Hospice Survey Participation Form for Survey Vendors is submitted to the CAHPS Hospice Survey Project Team.

The CAHPS Hospice Survey Participation Form for the Survey Vendors will be available in Spring 2025.

[View the Minimum Business Requirements]

 

 

Resources

CAHPS Hospice Survey Data Collection and Submission Timeline
Data collection for sampled decedents/caregivers must be initiated two months following the month of patient death. The data collection process must be completed within 42 calendar days after initial contact. Submission of the data to the CAHPS Hospice Survey Data Warehouse will occur quarterly.

[Download Schedule Here]

Approved Vendor List
These organizations have met the CAHPS Hospice Survey requirements to be approved to administer the CAHPS Hospice Survey.

[View the Approved Vendor List]