The CAHPS Hospice Survey Quality Assurance Guidelines manual has been developed by CMS to standardize the survey data collection process and to ensure comparability of data reported through the CAHPS Hospice Survey.
The CAHPS Hospice Survey administration protocols are contained in the CAHPS Hospice Survey Quality Assurance Guidelines Version 11.0 (QAG V11.0).
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The CAHPS Hospice Survey Quality Assurance Guidelines V11.0 Summary of Updates and Emphasis document is a reference tool that highlights the major changes from the CAHPS Hospice Survey Quality Assurance Guidelines V10.0 to V11.0. The document will be posted in the near future.