CAHPS® Hospice Survey

Scoring and Analysis
     

Quick Links: UPDATED: CAHPS Hospice Survey Response Rate | UPDATED: Case-Mix Adjustment Methods for CAHPS Hospice Survey Measures Document PostedUPDATED: CAHPS Hospice Survey State Scores Posted | UPDATED: CAHPS Hospice Survey National Percentiles Posted | Step-by-Step Guide for Calculating CAHPS Hospice Survey Top-, Middle-, and Bottom-Box ScoresPrevious Case-Mix Adjustment Methods for CAHPS Hospice Survey Measures | Previous CAHPS Hospice Survey National PercentilesPrevious CAHPS Hospice Survey State Scores | Podcast for Hospices: Adjustments to Survey Data for Public Reporting | Podcast for Hospices: Public Reporting of CAHPS Hospice Survey Scores

UPDATED: CAHPS Hospice Survey Response Rate (11/30/2018)

The CAHPS Hospice Survey response rate for the upcoming public reporting period second quarter of 2016 through the first quarter of 2018 (04/01/2016 through 3/31/2018) is 33%, which is the same as the response rate for the current public reporting period, first quarter of 2016 through the fourth quarter of 2017 (1/01/2016 through 12/31/2017).

For details regarding the formula that CMS uses to calculate the survey response rate, please see the CAHPS Hospice Survey Quality Assurance Guidelines, Version 5.0, available at: http://www.hospicecahpssurvey.org/en/quality-assurance-guidelines/. 


UPDATED: Case-Mix Adjustment Methods for CAHPS Hospice Survey Measures (11/30/2018)

The Case-Mix Adjustment document has been updated with case-mix adjustments for each question composing a publicly reported CAHPS Hospice Survey measure top- or bottom-box score, displaying the four most recent quarters within the 8-quarter rolling reporting period: Q2 2017 – Q1 2018.

Click here to view or download the document that will permit a survey vendor or hospice to closely approximate the effect of case-mix adjustment on CAHPS Hospice Survey results. 


UPDATED: CAHPS Hospice Survey State Scores Posted (11/30/2018)

The CAHPS Hospice Survey State Score document for the upcoming public reporting period (second quarter of 2016 through the first quarter of 2018) is available here


UPDATED: CAHPS Hospice Survey National Percentiles Posted (11/30/2018)

The CAHPS Hospice Survey National Percentiles document for the upcoming public reporting period (second quarter of 2016 through the first quarter of 2018) is available here


Step-by-Step Guide for Calculating CAHPS Hospice Survey Top-, Middle-, and Bottom-Box Scores (03/01/2018)

Click here to view or download the document that summarizes the steps that the Centers for Medicare & Medicaid Services (CMS) uses to calculate CAHPS Hospice Survey top-, middle-, and bottom-box measure scores, including adjustments for mode of survey administration and case mix.

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Previous Case-Mix Adjustment Methods for CAHPS Hospice Survey Measures (11/30/2018)

Click here to view the Case-Mix Adjustments for cases from Q2 2017 - Q4 2017
Click here to view the Case-Mix Adjustments for cases from Q2 2017 - Q3 2017
Click here to view the Case-Mix Adjustments for cases from Q3 2015 - Q2 2017
Click here to view the Case-Mix Adjustments for cases from Q2 2015 - Q1 2017
Click here to view the Case-Mix Adjustments for cases from Q2 2015 - Q1 2016

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Previous CAHPS Hospice Survey National Percentiles (11/30/2018)

Click here to view the national percentiles for Q1 2016 through Q4 2017

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Previous CAHPS Hospice Survey State Scores  (11/30/2018)

Click here to view the state scores for Q1 2016 through Q4 2017

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Podcast for Hospices: Adjustments to Survey Data for Public Reporting 

This podcast provides additional information about the case-mix and mode adjustments.

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Podcast for Hospices: Public Reporting of CAHPS Hospice Survey Scores

This podcast discusses public reporting of CAHPS Hospice Survey Scores, including an overview of the process, how to interpret your scores, and how to request CMS review of your scores.

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This page was last modified on 11/30/2018