CAHPS Hospice Survey 2026 Participation Form for Survey Vendors Now Available (posted 6/04/2026)
The CAHPS Hospice Survey Participation Form for Survey Vendors is available beginning June 4, 2026 through June 25, 2026. The form is to be completed by organizations requesting consideration for approval to administer the CAHPS Hospice Survey for the first time and current vendors who wish to apply for approval to administer the survey in additional modes. Survey vendors and/or its subcontractor(s) and any other organizations that are responsible for performing major CAHPS Hospice Survey administration functions (e.g., mail/web/phone operations, XML file preparation) requesting consideration to administer the CAHPS Hospice Survey must meet ALL of the Survey Vendor Minimum Business Requirements at the time the CAHPS Hospice Survey Participation Form for Survey Vendors is submitted to the CAHPS Hospice Survey Project Team.
To complete and submit the CAHPS Hospice Survey Participation Form for Survey Vendors, please click here.
UPDATED: Minimum Business Requirements to Administer the CAHPS Hospice Survey (posted 6/04/2026)
To administer the CAHPS Hospice Survey, organizations must meet all of the CAHPS Hospice Survey Minimum Business Requirements. A survey vendor and/or its subcontractor(s) and any other organizations that are responsible for performing major CAHPS Hospice Survey administration functions (e.g., mail/web/phone operations, XML file preparation) must meet ALL of the Survey Vendor Minimum Business Requirements that pertain to their role at the time the CAHPS Hospice Survey Participation Form is received.
For more information regarding the CAHPS Hospice Survey Minimum Business Requirements, please click here or on the Information for Vendors link.
UPDATED: CAHPS Hospice Survey Response Rate (posted on 05/20/2026)
The CAHPS Hospice Survey response rate for the Quarter 4 2023 – Quarter 3 2025 public reporting period is available here.
UPDATED: Case-Mix Adjustment Methods for CAHPS Hospice Survey Measures Document Posted (posted on 05/20/2026)
Click here to view or download the document that describes how a survey vendor or hospice can closely approximate the effect of case-mix adjustment on CAHPS Hospice Survey results using publicly reported adjustors and national means.
Click here to download adjustors and means for the Quarter 4 2023 – Quarter 3 2025 public reporting period.
UPDATED: CAHPS Hospice Survey State Scores Posted (posted on 05/20/2026)
Average CAHPS Hospice Survey measure scores for each state for the Quarter 4 2023 – Quarter 3 2025 public reporting period are available here.
UPDATED: CAHPS Hospice Survey National Percentiles Posted (posted on 05/20/2026)
National percentiles of hospice performance on CAHPS Hospice Survey measures for the Quarter 4 2023 – Quarter 3 2025 public reporting period are available here.
UPDATED: CAHPS Hospice Survey Star Ratings Posted (posted on 05/20/2026)
The Technical Notes for Star Ratings and the national and state distributions of Family Caregiver Survey Ratings Summary Stars for the August November 2026 Reporting Periods (Quarter 4 2023 – Quarter 3 2025) are available here.
UPDATED: CAHPS Hospice Survey Podcasts (posted on 04/29/2026)
The CAHPS Hospice Survey Project Team has updated the following podcasts:
And developed the following new podcast:
The podcasts and transcripts are available on the Podcast tile on the Home Page or in the Information for Hospices dropdown.
UPDATED: Technical Corrections and Clarifications to the CAHPS Hospice Survey Quality Assurance Guidelines V12.0 (QAG V12.0) Document Posted (posted 04/13/2026)
The CAHPS Hospice Survey Technical Corrections and Clarifications to the CAHPS Hospice Survey Quality Assurance Guidelines V12.0 (QAG V12.0) document has been posted. Following the release of the CAHPS Hospice Survey Quality Assurance Guidelines V12.0 (QAG V12.0), it has been determined that specific survey material items require correction, addition and/or further clarification.
The Technical Corrections and Clarifications document detailing this change may be accessed by clicking here.
UPDATED: CY 2026 Participation Exemption for Size Form Now Available (posted 01/09/2026)
The Participation Exemption for Size Form for the calendar year (CY) 2026 CAHPS Hospice Survey data collection and reporting requirements is available to complete and submit on the CAHPS Hospice Survey Website (www.hospicecahpssurvey.org). Hospices that served fewer than 50 survey-eligible decedents/caregivers in CY 2025 (January 1, 2025 through December 31, 2025 [or from assignment of CCN]) can apply for an exemption from participation in the CAHPS Hospice Survey for CY 2026.
To view or complete the 2026 Participation Exemption for Size Form, please click here. The Participation Exemption for Size Form will be available to complete and submit online until December 31, 2026.
Please note, exemptions on the basis of size are active for one year only. If a hospice continues to meet the eligibility requirements for this exemption in subsequent years, the organization will need to again request the exemption.
If a hospice has questions regarding the Participation Exemption for Size process or how to complete the Participation Exemption for Size Form, please contact the CAHPS Hospice Survey Project Team: hospicecahpssurvey@hsag.com or 1-844-472-4621.
This page was last modified on 06/04/2026.