TIME SENSITIVE: CY 2024 Participation Exemption for Size Form Submission Deadline Approaching (posted on 12/3/2024)
The Participation Exemption for Size Form for the calendar year (CY) 2024 CAHPS Hospice Survey data collection and reporting requirements is available to complete and submit on the CAHPS Hospice Survey Website (www.hospicecahpssurvey.org). Hospices that served fewer than 50 survey-eligible decedents/caregivers in CY 2023 (January 1, 2023 through December 31, 2023 [or from assignment of CCN]) can apply for an exemption from participation in the CAHPS Hospice Survey for CY 2023.
To view or complete the 2024 Participation Exemption for Size Form, please click here. The Participation Exemption for Size Form will be available to complete and submit online until December 31, 2024.
Please note, exemptions on the basis of size are active for one year only. If a hospice continues to meet the eligibility requirements for this exemption in subsequent years, the organization will need to again request the exemption.
If a hospice has questions regarding the Participation Exemption for Size process or how to complete the Participation Exemption for Size Form, please contact the CAHPS Hospice Survey Project Team: hospicecahpssurvey@hsag.com or 1-844-472-4621.
UPDATED: CAHPS Hospice Survey Response Rate (posted on 11/13/2024)
The CAHPS Hospice Survey response rate for the Quarter 2 2022 – Quarter 1 2024 public reporting period is available here.
UPDATED: Case-Mix Adjustment Methods for CAHPS Hospice Survey Measures Document Posted (posted on 11/13/2024)
Click here to view or download the document that describes how a survey vendor or hospice can closely approximate the effect of case-mix adjustment on CAHPS Hospice Survey results using publicly reported adjustors and national means.
Click here to download adjustors and means for the Quarter 2 2022 – Quarter 1 2024 public reporting period.
UPDATED: CAHPS Hospice Survey State Scores Posted (posted on 11/13/2024)
Average CAHPS Hospice Survey measure scores for each state for the Quarter 2 2022 – Quarter 1 2024 public reporting period are available here.
UPDATED: CAHPS Hospice Survey National Percentiles Posted (posted on 11/13/2024)
National percentiles of hospice performance on CAHPS Hospice Survey measures for the Quarter 2 2022 – Quarter 1 2024 public reporting period are available here.
UPDATED: CAHPS Hospice Survey Star Ratings Posted (posted on 11/13/2024)
The Technical Notes for Star Ratings and the national and state distributions of Family Caregiver Survey Ratings Summary Stars for the February May 2025 Reporting Periods (Quarter 2 2022 – Quarter 1 2024) are available here.
2024 CAHPS Hospice Survey Vendor Training Q&A Summary Now Available (10/23/2024)
CMS and the CAHPS Hospice Survey Project Team are providing a Q&A Summary document that includes questions and answers from the 2024 CAHPS Hospice Survey Vendor Training session on October 10, 2024. Please click here to view the Q&A Summary document.
Informational Flyer for Caregivers Available (posted 10/23/2024)
The new Informational Flyer for use by hospices to inform caregivers of the CAHPS Hospice Survey is meant to be included in bereavement packages provided to family members after patient death. The wording on the flyer must be used as provided. The flyer is available here.
This page was last modified on 12/6/2024.