What's New


CY 2025 Participation Exemption for Size Form Submission Deadline Has Passed (posted on 1/1/2026)

The Participation Exemption for Size Form for the calendar year (CY) 2025 CAHPS Hospice Survey data collection and reporting requirements is no longer available to complete. The Participation Exemption for Size Form was available to complete and submit online until December 31, 2025.

Please note, exemptions on the basis of size are active for one year only. If a hospice continues to meet the eligibility requirements for this exemption in subsequent years, the organization will need to again request the exemption.

The 2026 Participation Exemption for Size Form will be posted in the next several days.

If a hospice has questions regarding the Participation Exemption for Size, please contact the CAHPS Hospice Survey Project Team: hospicecahpssurvey@hsag.com  or 1-844-472-4621.


UPDATED: CAHPS Hospice Survey Podcasts (posted on 12/17/2025)

The CAHPS Hospice Survey Project Team has added the following podcast:

The podcasts and transcript are available on the Podcast tile on the Home Page or in the Information for Hospices dropdown.


UPDATED: CAHPS Hospice Survey Response Rate (posted on 12/16/2025)

The CAHPS Hospice Survey response rate for the Quarter 2 2023 – Quarter 1 2025 public reporting period is available here.


UPDATED: Case-Mix Adjustment Methods for CAHPS Hospice Survey Measures Document Posted (posted on 12/16/2025)

Click here to view or download the document that describes how a survey vendor or hospice can closely approximate the effect of case-mix adjustment on CAHPS Hospice Survey results using publicly reported adjustors and national means.

Click here to download adjustors and means for the Quarter 2 2023 – Quarter 1 2025 public reporting period.


UPDATED: CAHPS Hospice Survey State Scores Posted (posted on 12/16/2025)

Average CAHPS Hospice Survey measure scores for each state for the Quarter 2 2023 – Quarter 1 2025 public reporting period are available here


UPDATED: CAHPS Hospice Survey National Percentiles Posted (posted on 12/16/2025)

National percentiles of hospice performance on CAHPS Hospice Survey measures for the Quarter 2 2023 – Quarter 1 2025 public reporting period are available here.


UPDATED: CAHPS Hospice Survey Star Ratings Posted (posted on 12/16/2025)

The Technical Notes for Star Ratings and the national and state distributions of Family Caregiver Survey Ratings Summary Stars for the February May 2025 Reporting Periods (Quarter 2 2023 – Quarter 1 2025) are available here.


2025 CAHPS Hospice Survey Vendor Training Q&A Summary Now Available (10/07/2025)

CMS and the CAHPS Hospice Survey Project Team are providing a Q&A Summary document that includes questions and answers from the 2025 CAHPS Hospice Survey Vendor Training session on September 25, 2025. Please click here to view the Q&A Summary document.


CAHPS Hospice Survey Quality Assurance Guidelines Version 12.0 is Now Available (posted 09/18/2025)

The CAHPS Hospice Survey administration protocols are contained in the CAHPS Hospice Survey Quality Assurance Guidelines Version 12.0 (QAG V12.0). To view or download the QAG V12.0, please click here.


Fiscal Year 2026 Hospice Final Rule Released (posted 08/13/2025)

CMS issued the final rule to update the Medicare hospice wage index, Medicare hospice payment rates, and aggregate cap amount for Fiscal Year (FY) 2026. The final rule has been posted and is available at https://www.federalregister.gov/documents/2025/08/05/2025-14782/medicare-program-fy-2026-hospice-wage-index-and-payment-rate-update-and-hospice-quality-reporting.

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This page was last modified on 1/1/2026