2025 CAHPS Hospice Survey Training Registration Now Closed (08/21/2025)
The training registration for September 25, 2025 CAHPS Hospice Survey Training has closed. At this time, no additional registrants will be accepted.
One week prior to the CAHPS Hospice Survey Training, the contact person for your organization, who was identified on your Training Registration Form, will receive an email containing log-in information for the training session.
The final agenda and the presentation slides will be posted approximately one week before the training. Please continue to monitor the CAHPS Hospice Survey Website for updates.
UPDATED: CAHPS Hospice Survey Response Rate (posted on 08/20/2025)
The CAHPS Hospice Survey response rate for the Quarter 1 2023 – Quarter 4 2024 public reporting period is available here.
UPDATED: Case-Mix Adjustment Methods for CAHPS Hospice Survey Measures Document Posted (posted on 08/20/2025)
Click here to view or download the document that describes how a survey vendor or hospice can closely approximate the effect of case-mix adjustment on CAHPS Hospice Survey results using publicly reported adjustors and national means.
Click here to download adjustors and means for the Quarter 1 2023 – Quarter 4 2024 public reporting period.
UPDATED: CAHPS Hospice Survey State Scores Posted (posted on 08/20/2025)
Average CAHPS Hospice Survey measure scores for each state for the Quarter 1 2023 – Quarter 4 2024 public reporting period are available here.
UPDATED: CAHPS Hospice Survey National Percentiles Posted (posted on 08/20/2025)
National percentiles of hospice performance on CAHPS Hospice Survey measures for the Quarter 1 2023 – Quarter 4 2024 public reporting period are available here.
UPDATED: Technical Corrections and Clarifications to the CAHPS Hospice Survey Quality Assurance Guidelines V11.0 (QAG V11.0) Document Posted (posted 08/19/2025)
The CAHPS Hospice Survey Technical Corrections and Clarifications to the CAHPS Hospice Survey Quality Assurance Guidelines V11.0 (QAG V11.0) document has been posted. Following the release of the CAHPS Hospice Survey Quality Assurance Guidelines V11.0 (QAG V11.0), it has been determined that specific content items require correction, addition and/or further clarification.
The Technical Corrections and Clarifications document detailing these changes may be accessed by clicking here.
Fiscal Year 2026 Hospice Final Rule Released (posted 08/13/2025)
CMS issued the final rule to update the Medicare hospice wage index, Medicare hospice payment rates, and aggregate cap amount for Fiscal Year (FY) 2026. The final rule has been posted and is available at https://www.federalregister.gov/documents/2025/08/05/2025-14782/medicare-program-fy-2026-hospice-wage-index-and-payment-rate-update-and-hospice-quality-reporting.
CY 2025 Participation Exemption for Size Form Available (posted on 07/16/2025)
The Participation Exemption for Size Form for the calendar year (CY) 2025 CAHPS Hospice Survey data collection and reporting requirements is available to complete and submit on the CAHPS Hospice Survey Website (www.hospicecahpssurvey.org). Hospices that served fewer than 50 survey-eligible decedents/caregivers in CY 2024 (January 1, 2024 through December 31, 2024 [or from assignment of CCN]) can apply for an exemption from participation in the CAHPS Hospice Survey for CY 2025.
To view or complete the 2025 Participation Exemption for Size Form, please click here. The Participation Exemption for Size Form will be available to complete and submit online until December 31, 2025.
Please note, exemptions on the basis of size are active for one year only. If a hospice continues to meet the eligibility requirements for this exemption in subsequent years, the organization will need to again request the exemption.
If a hospice has questions regarding the Participation Exemption for Size process or how to complete the Participation Exemption for Size Form, please contact the CAHPS Hospice Survey Project Team: hospicecahpssurvey@hsag.com or 1-844-472-4621.
UPDATED: CAHPS Hospice Survey Star Ratings Posted (posted on 05/21/2025)
The Technical Notes for Star Ratings and the national and state distributions of Family Caregiver Survey Ratings Summary Stars for the August November 2025 Reporting Periods (Quarter 4 2022 – Quarter 3 2024) are available here.
UPDATED: CAHPS Hospice Survey Podcasts (posted on 03/24/2025)
The CAHPS Hospice Survey Project Team has updated the following podcasts:
The podcasts and transcripts are available on the Podcast tile on the Home Page or in the Information for Hospices dropdown.
CAHPS Hospice Survey Quality Assurance Guidelines V11.0 Additional Languages Materials Available (posted on 03/24/2025)
The CAHPS Hospice Survey Project Team has posted the Quality Assurance Guidelines V11.0 Simplified Chinese, Traditional Chinese, Korean, Polish, Portuguese, Russian, and Vietnamese versions of the Mail Survey, Web Survey, OMB Statement, Prenotification Letter, Initial Cover Letter, Follow-up Cover Letter, Email Invitation, Email Reminder, and Additional Formatting – Appendix P
The materials are available here to view or download.
This page was last modified on 08/21/2025